ISO 9001:2000

The Slovak IT market is in its infancy compared with other markets in western Europe. This is caused, on one hand by a relatively mature and highly educated user base, and on the other by the fact the former eastern block countries have undergone certain rapid development phases. It is only natural the main criterion for selecting an IT supplier is quality. Quality of the services provided by ORGA - TRADE Inc. is guaranteed by the implementation of quality management in accordance with ISO 9001:1994, verified by the certification authority, Lloyd's Register Quality Assurance, in August 1999. The quality management system is implemented in all methods and processes for the areas:
. design, installation and servicing of computer networks and communication systems;
. procurement and distribution of the respective components.

LRQA verifies the quality of service every six months. On 23 October 2002, three years after certification, the company was re-certified by LRQA (Lloyd's Register Quality Assurance) in accordance with ISO 9001:2000. Hence, ORGA - TRADE Inc. became the first Slovak IT company to reach, and maintain, such a quality of service rating. As a result, the company recorded an increasing number of customers, mostly of foreign origin whose management naturally give priority to suppliers with a verified system of quality management. "It is only the state sector which resists quality", Mr. Menyhart, CEO of ORGA - TRADE, says with a smile, "because the public procurement law directs for tenderees, prior to certificate of quality, submitting tens of more important documents.

LRQA